I only charge you for the time I actually work for you. I do not charge you, for instance, from the time I leave my house, only the time I actually do work for you. No phoney-baloney labor charges, or other "gimmicks".


Bill, what will parts, freon gas, etc., cost me?

You will be charged my net cost for anything I use.

I will provide copies of my actual invoice costs, with your ticket, so you can see exactly what my costs are. I make nothing on parts or equipment...zero, nada, zilch. Why would I charge you double or triple for parts, when you can almost all of the time go and buy the parts for what they cost yourself? Why should I insult you, take advantage of you, and rip you off for parts?

If I need to make more money for my family, shouldn't I just raise my labor rates, and be honest with you about what all parts and equipment cost, and charge you exactly what I will pay? All you have to do is call a supplier, or go on the internet to see what the part actually costs. Big discounts to contractors are a thing of the past, almost anyone can buy parts and equipment for the same price as a contractor pays.


Bill, will you install parts that I have purchased?

Yes, why wouldn't I? As long as the part is the correct one, what difference does it make if you buy it or I do?


Bill, the way you charge for labor and parts is not like the other guys...why?

The answer to that question is this:

Why don't the other guys charge you like I do?